Q&A

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The following are a few of the questions visitors ask us. If you have additional questions, please email us!

Can I come visit anytime?

Unfortunately, we are not equipped to welcome guests without advanced scheduling. Our staff is small and our chores big; we do not have the resources to maintain regular hours of operation where we are open to the public. We cannot accommodate drop-in visits. 

Can I bring my own lunch/food?

We have a very strict policy regarding outside food for several reasons. We are a plant-based/vegan organization and do not allow any animal products on the property at any time. This is out of respect for the animals and we ask all of our guests to honor this policy. 

If a guest is carrying any type of food with them while visiting the animals, it could easily be sniffed out and nibbled on. Many of the animals are on special diets. While they do enjoy treats, we have to be very careful about what they eat, closely monitoring them for any adverse reactions or interactions with medications.  

Why do I have to sign a waiver?  

Unfortunately, without a signed waiver, you will not be able to participate in any of our programs. This is to protect our visitors' and animals' safety. 

Why can we only go inside some of the pastures?

Just like humans, the animals have unique and individual personalities. They don’t all get along with each other all of the time and some of them have been rescued from especially hard situations. 

Not all of the animals enjoy visitors and some are understandably nervous around strangers and new friends. We always let the animals decide whether or not they want to visit and some of them have let us know definitively that they are NOT feeling sociable and that it’s best to love them from a distance. 

In addition, some of the larger animals who love visitors very much are not always aware of their size. They can be very excited to visit with you and if you’re with a large group, it can be a challenge for our staff to monitor body language and keep everyone safe from accidents.